Refund Policy

Free Trial

We offer a 24-hour free trial so you can test our service before making a purchase. We strongly recommend using the free trial to ensure our service meets your needs and works properly on your device.

Refund Eligibility

Refunds may be considered under the following conditions:

• Within 48 hours of purchase: If the service is not working on your device despite our support team's assistance
• Technical issues: If we are unable to activate your device or resolve technical problems
• Service unavailability: If our service is completely unavailable for an extended period

Non-Refundable Situations

Refunds will NOT be provided in the following cases:

• Change of mind after purchase
• Requests made after 48 hours of purchase
• Issues caused by your internet connection or ISP
• Incompatible devices (non-Android devices)
• Violation of our Terms of Service
• Sharing credentials or MAC addresses with others
• Temporary channel unavailability (channels may change)
• Not using the free trial before purchasing

How to Request a Refund

To request a refund, please follow these steps:

1. Contact us on WhatsApp within 48 hours of your purchase
2. Provide your MAC address and payment details
3. Explain the issue you are experiencing
4. Allow our support team to attempt to resolve the issue
5. If the issue cannot be resolved, we will process your refund

Refund Processing

• Approved refunds will be processed within 5-7 business days
• Refunds will be issued to the original payment method
• PayPal refunds are typically faster than card refunds
• Bank processing times may vary by country

Partial Refunds

We do not offer partial refunds for unused subscription time. If you wish to cancel your subscription, it will remain active until the end of your current billing period.

Contact Us

For refund requests or questions about this policy: